A few words regarding the Keenan Funeral Home and their handling of services for my son. I cannot find the words to express how gracious, kind, informative, and professional Phil Appell and his staff were while completing all aspects of the arrangements. Phil's suggestions were spot on, and there were no financial surprises. I would certainly recommend the Keenan Funeral Home to anyone seeking such services.
When our father passed away, I called many funeral homes to discuss services our family wanted, which would be different than the way most are handled. Cost was also something for discussion. Phil asked me the important questions first which were about my father and how we were doing. He was always patient and made me feel that he had all the time I needed to plan and was never in a hurry. If I left him a message, he returned my call immediately. Phil was exceptionally clear and, of course, knowledgeable about how the process would be handled. There were things we decided not to have because of cost. Phil would not allow those things to be left out and added those services back in with no charge to us. This was something he insisted on doing because he said, "It's not about the business. It's about your loved one and making it right." Thank you Phil and the entire staff at Keenan Funeral Home for giving our father a beautiful service.
I can not thank Phil and staff at Keenan, enough, for the exemplary job they did with my mother's funeral arrangements and the work they did to make her look like my mother once again. It was comforting to know that during this extremely difficult time, that we did not have to worry about any of the arrangements. Phil's compassion and professionalism are incomparable. I do not have strong enough words of Thanks to express my gratitude to Phil and his staff ,
Our family appreciated the great care we received from Keenan Funeral Home. Phil Appell was wonderful to work with. He guided us through with compassion and patience and took care of everything. Phil and his team helped us to get through a very difficult time and we are very grateful.
An experience like no other yet Phil was a trooper right to the end. My dad’s service was quite different to say the least and Phil has become one of the most patient and comforting individuals I’ve ever gotten to know. The passing of my father was the most difficult thing I’ve ever been through but together as a team, Keenan worked with my family to make things happen. Jodi was compassionate at the service as was her coworker. (I’m sorry I didn’t catch his name). If you’re looking for a funeral home to guide you and your family through a loss, look to Keenan and allow Phil and staff take care of you. You’re in amazing hands, trust me. Forever grateful for having Phil lead us. My dad is finally at peace. Thank you!
I want to thank you and Phil for being so patient.
It was a pleasure to do business with you.
Special thanks to Jodi for your kindness and compassion while working with us to plan my mom's funeral service. I really appreciate your helpful suggestions and gentle guidance at such a difficult time. It is comforting to know my mom's funeral was so beautiful and just as we wanted it to be. Thank you!
In our family every kind and thoughtful gesture done makes you a part of our family. While we've not met in person, your name received highest praises for your help with the obituary, making crucial changes well after the deadline and saving our family money and a lot of stress.
Then there was the beautiful video collage you came in to complete on your day off. Above and beyond during a pandemic!!
Our mother and grandmother's legacy is complete in print and video because of your attention to detail.
With gratitude and appreciationfor all you did, Thank You!!
Jodie, Thank you for all your hard work!
Dear Phil and Dedicated Staff,
Please accept our heartfelt thanks for all of your compassionate care and help throughout the planning of and the services for our beloved father Pasquale Young. We sincerely appreciate your accommodating our every request and providing steady guidance and comfort during this difficult time. We were so pleased with the high level of professionalism and the respect and dignity you showed us and our father.
Sincerely and with love,
Mary and Elizabeth
Thank you for all your help and guidance through planning our mother Daphne's ceremony. You helped lower our stress tremendously and we appreciate it all. We hope not to see you often but when, know who to call if need be. Thank you again so much.
I have had much on my mind this last month, many thoughts about family, life and death and how fleeting this world is. In my deep thoughts, you have been on my mind like an old friend. I want to express what a comfort you were to me and my cousin Janneke during this difficult time. It was much more than doing your job, you made me feel like I was your only concern. I contacted you often as I did not understand these military matters - plus the restrictions with Covid-19 made everything that much more complicated. I trusted you and my trust was well placed. This is the smallest token of my humble gratitude and thanks for everything you did to make this sad process as smooth as it could be. I am blessed to know you. Humble regards,
I would like to thank the entire staff of the Keenan Funeral Home for your warmth and support after my mom’s recent death. From the moment I met Phil, I knew that Keenan was the right place to be. You and your staff did everything to ensure my mom’s final journey would be perfect. First, and most importantly, she looked so beautiful again which really helped heal the unpleasant images of her final years. Also, the many personal touches you provided made everything feel so meaningful, such as the personalized prayer cards with my mom’s own photo and prayer… but there were so many other details. Finally, your “home” itself provided a very warm and relaxing atmosphere that felt so comfortable during this difficult time.
Thank you again for your genuine care, guidance, and patience; Keenan is truly the BEST!
Phil, I just wanted to thank you one more time for everything you did to make my mother's final arrangements perfect. Everything went along smoothly and I have received many compliments on all areas of the services. I truly appreciate how you covered all steps and made our time of grief a little easier.
It was a pleasure doing business with you and much thanks again.
This funeral Home was absolutely amazing from the minute, we called to the entire service. I could have not asked for a better funeral home. Jodie the director met with me and my family to go over everything and she truly touched our hearts and made us feel better about our loss. The entire staff went out of there way for us. I don’t even have words to express how wonderful it was. Thank you all for everything.
When my mother passed, I went to Keenan's to see if they could recomend a funeral home near where she lived so that her friends and neighbors could view her one last time. They were able to work with another funeral home near where my mother lived in Enfield and gave her the service she deserved. I want to thank the entire staff for their care and support during such a difficult time.
Their Understanding and Kindness. Mr Appell is a wonderful person. I was not prepared when I went to meet with him. I did not know what to do. He guided me and I did what had to be done.
To the excellent staff at Keenan, the services you provided for my father’s funeral met the essence of his wishes. Andreas work and patience on our family photos created a captivating video of our family life with Dad. The wake with the many attendees was uplifting and went smoothly. The details to every difficult decision were handled with professional and sincere guidance by Phil. For this entire experience, we thank you all from the bottom of our hearts.
Sincere thanks from the Zyde family
Our family has and always will use Keenan for honoring our loved ones. The services are done with respect and attention to detail. The tribute video they create is beautifully done and can not only be viewed at the visitation but on DVD for family after. Phil, Andrea, Jack and the entire staff were exceptional in making all the arrangements easy for us to plan. Thank you all.
Thank you so very much for all that you did for our family in our time of sorrow. Keenan Funeral Home is so professional in every way. The staff is exceptional and made us so comfortable during a very difficult time. Andrea has a special place in our hearts because of the CD tribute to our mom and Tim Horan was so helpful to all of us. Thank you once again we will never forget.
Thank you for all the care and comfort provided to all of us.
I would like to express my thanks and appreciation to the staff at Keenan for their service at my mother’s recent passing. Everything was handled with the utmost professionalism, compassion and understanding. Also, a special thank you to Phil for his personal attention to every detail on this mournful day.
I have been to numerous services at Keenan over the past several years and the staff has always been attentive to the families needs and concerns. Dean and Phil, the current directors, are readily available whenever someone is in need. I will always use Keenan Funeral Home to honor my loved ones lives.
One can only imagine the heart ache of experiencing a loss until you've actually experienced one. The folks at Keenan funeral home are nothing less then extended family. Their sense of honor and compassion were next to none. Thank you for all that you do!
The staff at Keenan's have always been the greatest. They pay close attention to your needs and are there to help every step of the way.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
You are welcome to call us any time of the day, any day of the week, for immediate assistance. Or, visit our funeral home in person at your convenience.